Personal Data Protection Policy

As EFCAR, we care about the protection of your personal data and the privacy of your private life. herein Privacy and Cookie PolicyThe purpose of regulation is to inform about the personal data collected from you during your visit to the www.efcar-rentacar.com website and the cookies we use on our site.

1. What is a cookie?

Cookies are small text files, usually consisting of letters and numbers, that are stored on your device or network server by the users in the browsers by the website you visit. 

EFCAR RENTAL TURZİM A.Ş  (“Company”), we use cookies, pixels and similar technologies to improve the experience of our visitors within the scope of sending a contact form to us through your visit to our company's website www.efcar-rentacar.com . In this regard, the Law No. 6698 on the Protection of Personal Data (“Personal Data Protection Law”)Law”), cookies are used in accordance with all regulations, communiqués and decisions published from time to time by the Personal Data Protection Authority.

As a company, we always follow this Privacy and Cookie Policy. We reserve the right to change, edit, add or remove new ones. Published by our company Personal Data Protection and Processing Policy withClarification Text on the Protection of Personal DataYou can always reach to www.efcar-rentacar.com .

2. Purpose of Use of Cookies

We use the data we obtain through cookies from users visiting our website for the following purposes:

  • To improve the services offered to you by increasing the functionality of the website,
  • To improve the existing website, to offer new features on the site and to personalize the offered features according to your preferences,
  • To ensure the legal and commercial security of the website, you and our Company,
  • Integrating and analyzing the different servers on which the website works, increasing the performance on the website, determining the number of visitors to the website and adjusting performance accordingly or making it easier for visitors to find what they are looking for,
  • Increasing functionality and providing ease of use, sharing to third-party social media channels via the website,
  • Displaying advertisements related to the interests of the visitors on the pages viewed by the visitors by performing personalization, targeting and advertising activities.

3. Personal Data Collection Method and Legal Reason

Your personal data, if you contact our Company within the scope of the sale or presentation of our products or services, our website, mobile applications, social media accounts, e-mail; Establishment or performance of the contract specified in Articles 5 and 6 of the Law, legal obligations, establishment, exercise and protection of a right, legal reasons for the legitimate interest of our Company and the use of our products and services through cargo/mail, fax, face-to-face communication channels in the physical environment. It is collected based on a legal reason regarding your explicit consent, in line with your personal taste and usage habits and presented to you.

Our users can delete their records from our system depending on their wishes. Our website also has links to other web sites. Our website www.efcar-rentacar.com is not responsible for the privacy policies and contents of other sites.

Your personal data collected by our Company through cookies during your visit to our website may be processed in accordance with Articles 5 and 6 of the Law.

4. Transfer of Personal Data

herein Cookie and Privacy Policy Within the scope of this, we may transfer your personal data to our business partners, suppliers, group companies, authorized public institutions and organizations and other private individuals in the country or abroad, limited to the purposes stated below and in accordance with the relevant legislation:

  • Our business partners: Posts made in order to announce services that may be of interest to our users who visit our site. (Insofar as the information you provide personally to our business partner 3rd parties, the relevant business partner company or person will be subject to the privacy policy provisions)
  • Our Suppliers: Sharing with the suppliers we work in connection with as part of our commercial activities, within the scope of improving customer satisfaction with the services, sending e-mails, data analysis and similar transactions.
  • Authorized public institutions and organizations: To law enforcement authorities, government or public institutions, regulatory authorities, and regulatory authorities, if permitted or required by law or legal process, in order to protect the rights, interests, privacy or safety of our company, you or other third parties, and to respond to requests. / or sharing with others who have the appropriate legal authority or justification to obtain your information.
  • Third parties: Sharing your personal data limited to licensing, selling or otherwise sharing your personal data with selected third parties for their own commercial purposes, based on your marketing preferences. 

5. Cookies Used on Our Site


Cookies can be used to perform the basic functions required for the operation of the website, to analyze the website and to increase its performance, to increase the functionality of the website and to provide ease of use, and to perform personalization, targeting and advertising activities.

  • Mandatory Cookies

Cookies that must be minimum for a targeted function to work are called mandatory cookies. It is used for security purposes to ensure the correct functioning of our website. These types of cookies are necessary for site performance and are not subject to the approval of our visitors. 

  • Performance and Analytics Cookies

We improve the services we offer to our customers by performing performance analysis on the use of our site. Performance and analysis cookies are used to determine the pages that our visitors view the most on our site and whether our site is working properly or not.

  • Functionality Cookies

By reminding the preferences and choices made by our visitors on our site, the services on the site are personalized. The font size and language options of the texts used on the site are remembered with functionality cookies.

  • Advertising Cookies

Advertising cookies are used on our site to promote services. Advertising cookies, which are carried out to track the clicks on the advertisements on our pages, and the information on whether the services on the websites to which the advertisements that interest you are directed are used or not, are within this scope.

  • Social Media Cookies

Social media cookies are used on our website for the purpose of connecting using social media accounts, logging in and using the information of your social media accounts in other communication forms. This includes using Facebook account information to create personalized advertising content for visitors.


6. Use and Control of Cookies

You have the right to customize your preferences by changing the browser settings in which you view our website. If the browser you use offers this possibility, it is possible to change the preferences regarding cookies through your browser settings. Thus, although it may differ according to the possibilities offered by the browser, data owners have the opportunity to prevent the use of cookies, to receive a warning before cookies are used, or to disable or delete only some cookies. Preferences on this subject vary according to the browser you use, and you can access the general explanation  at https://www.aboutcookies.org/ Your preferences for cookies may need to be made separately for each device you access our website. 

  • Click to turn off Cookies managed by Google Analytics.
  • Click here to manage the personalized advertising experience provided by Google.
  • Preferences in terms of Cookies used by many companies for advertising activities can be managed through Your Online Choices.
  • The settings menu of the mobile device can be used to manage Cookies on mobile devices.

Our users can delete their records from our system depending on their wishes. Our website also has links to other web sites. Our website www.efcar-rentacar.com is not responsible for the privacy policies and contents of other sites. 


7. Your Rights as Data Subject

As a personal data owner, we declare that you have the following rights in accordance with Article 11 of the Law:

  • Learning whether your personal data is processed,
  • If your personal data has been processed, requesting information about it,
  • To learn the purpose of processing your personal data and whether they are used in accordance with the purpose,
  • Knowing the third parties to whom your personal data is transferred, in the country or abroad,
  • Requesting correction of your personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to the third parties to whom your personal data has been transferred,
  • Requesting the deletion or destruction of personal data in the event that the reasons requiring its processing cease to exist despite the fact that it has been processed in accordance with the Law and other relevant law provisions, and requesting that the transaction carried out within this scope be notified to the third parties to whom your personal data has been transferred,
  • Objecting to this if a result arises against you by analyzing the processed data exclusively through automated systems,
  • To request the compensation of the damage in case you suffer damage due to the unlawful processing of your personal data.

You can submit your applications regarding your rights listed above  on our website. Data Owner Application Form'You can send it to our Company by filling out the form. Depending on the nature of your request, your applications will be concluded free of charge as soon as possible and within thirty days at the latest; however, if the transaction requires an additional cost, you may be charged a fee according to the tariff to be determined by the Personal Data Protection Board.

 

EFCAR RENTAL A.Ş (“Company”), in the capacity of data controller, especially on the principle of protecting the privacy of private life; Personal data of our customers, Law on Protection of Personal Data No. 6698 (“Law”), will be recorded, classified, stored, updated in accordance with the Law and processed within the framework of the processing conditions listed in the Law, and transferred to third parties in cases and to the extent permitted by the legislation.

This Explicit Consent Text has been prepared in accordance with the relevant legislation in force and the rules shown in the regulations, communiqués, decisions and guides published by the Board, in particular the Law. If there is a change in the Law or other relevant legislation after the publication date of the Customer Express Consent Text by the Company and the Customer Express Consent Text becomes inconsistent with the said amendment, the amended provisions and rules will apply. All communiqués, decisions and guidelines published by the Board are followed by our Company, and the rules stipulated in the Customer Explicit Consent Text are kept up to date.

 

1. DATA OWNER

Data subjects within the scope of this  Explicit Consent Text are all natural persons within the Company's Customers.

 

2. IDENTIFICATION OF DATA RESPONSIBLE AND REPRESENTATIVE

In accordance with the law, your personal data; It will be collected and processed by EFCAR RENTAL TURZİM A.Ş as the data controller within the scope described below. For your questions regarding the processing of your personal data, you can contact the EFCAR Contact Person via the e-mail address kvk@efcar-rentacar.com . 

 

3. PURPOSE OF PROCESSING PERSONAL DATA

EFCAR, for the purpose of providing payment infrastructure and post-leasing support services, the data containing the card information (name-surname, card number, expiration date, security code) on the payment screen are subject to the conditions specified under the title of "processing conditions of personal data" in Article 5 of the   Law . will be able to record, store, update, transfer to third parties, classify and process your personal data appropriately and to the extent with your explicit consent.

 

4. TRANSFER OF PERSONAL DATA

Personal data belonging to data owners, payment infrastructure and post-leasing support services, primarily payment methods, from third parties, including Insurance Companies, which our company outsources from the supplier and our company outsourced from the supplier, limited to the activities of fulfilling the purposes of the establishment of the business partnership. Limited to suppliers and solution partners for the purpose of obtaining support within the scope of procurement; It is shared with companies that provide information technology and archive services.

5. SHARING PERSONAL DATA WITH THIRD PARTIES FOUND ABROAD

Execution of supply chain management processes of your personal data, products and services, execution of sales processes of goods and services, execution of contract processes; In order to carry out after-service customer satisfaction activities, provide payment infrastructure and post-rental support services, benefit from storage and archiving activities and ensure data security, archive companies or cloud service providers abroad and e-mail service infrastructures of e-mail contact addresses sent to the concerned parties. It can be shared with abroad within the framework of keeping it in data centers located abroad.

 

6. COLLECTION METHOD AND LEGAL REASONS IN PROCESSING PERSONAL DATA

Your personal data is collected by us, in line with your explicit consent, in order to complete and accurately fulfill the services offered by the Company in electronic environment in accordance with the legislation. Your personal data collected in this process can be processed by EFCAR through different channels and based on the legal reasons explained below, in accordance with the provisions of the legislation, with automatic or non-automatic methods, through the payment screen of the card information you have filled in the electronic environment for the purpose listed above.

Your personal data collected for this legal reason are collected within the scope of the legal reasons " establishment or performance of the contract ", " legitimate interest ", " legal obligation ", " establishment, exercise or protection of a right " specified in Articles 5 and 6 of the Law.

 

      “Explicit consent” regulated in Article 5/1 of the Law based on legal reason  will be able to process your personal data that you transmit to the Company with your express consent in accordance with the Law and secondary regulations.

      “explicitly stipulated in the laws” regulated in paragraph 5/2 (a) of the Law Based on legal reason, your personal data may be processed in cases where the legislation to which our Company is subject, especially the Commercial Code, is expressly permitted.

      “Establishment or performance of the contract” regulated in clause 5/2 (c) of the Law your personal data based on legal grounds; It can be processed for the purposes of fulfilling the obligations arising from the commercial relationship, ensuring the supply chain, mutual performance of the contract.

      “The ability of the data controller to fulfill its legal obligation” regulated in paragraph 5/2 (ç) of the Law Based on legal reason, EFCAR may process your personal data for the purposes of fulfilling the requests of other public institutions and organizations requesting information and fulfilling other legal obligations.

      “establishment, exercise or protection of a right” regulated in paragraph 5/2 (e) of the Law Based on legal grounds, EFCAR may process your personal data for the purposes of providing proof in possible disputes, obtaining legal consultancy and technical support, executing the service contract, and auditing whether the parties comply with their obligations.

      “Legitimate interest of the data controller” regulated in clause 5/2 (f) of the Law Based on legal grounds, EFCAR may process your personal data in order to keep abreast of the current status of the company, to take measured and necessary security measures, to develop and implement our Company's commercial and business strategies, and for other legitimate purposes.

7. YOUR RIGHTS UNDER THE LAW

As personal data owners,   you can submit your requests regarding your rights to the public at  www.efcar-rentacar.com .Personal Data Protection and Processing Policy with the methods regulated in the data subject application procedure (Based on the Communiqué on the Procedures and Principles of Application to the Data Controller) and published on the same web address. Data Owner Application Form Your identity can be confirmed by filling in the application form or in writing with another document that includes your mandatory information written in the application form, or by using the registered electronic mail (KEP) address, secure electronic signature, mobile signature or the electronic mail address previously notified by the relevant person to EFCAR and registered in the EFCAR system. EFCAR will conclude the request free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, the fee in the tariff determined by the Personal Data Protection Board will be charged by EFCAR. In this context, personal data owners;

 

●       Learning whether personal data is processed or not,

●       If personal data has been processed, requesting information about it,

●       Learning the purpose of processing personal data and whether they are used in accordance with its purpose,

●       Knowing the third parties to whom personal data is transferred at home or abroad,

●       Requesting correction of personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to third parties to whom personal data has been transferred,

●       Requesting the deletion or destruction of personal data in the event that the reasons requiring its processing cease to exist despite the fact that it has been processed in accordance with the provisions of the law and other relevant laws, and requesting that the transaction carried out within this scope be notified to the third parties to whom the personal data has been transferred, Bahçeşehir 2. Kısım Mahallesi No:27AJ , 34488 Başakşehir / Istanbul

●       Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,

●       Requesting the compensation of the damage in case of loss due to the unlawful processing of personal data

 

has rights.

 

EFCAR RENTAL TURZİM  A.Ş. Customer Express Consent on the Protection of Personal Data In case of any inconsistency between the said amendment and the said amendment, it ensures that the provisions of the legislation will find an area of ​​application.

 

Data Controller: EFCAR RENTAL TURZİM A.Ş. 

Address :  Bahçeşehir 2. Kısım quarter No:27AJ , 34488 Başakşehir / İstanbul

Phone :  + 905446702826

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